Customer Service Specialist (Spanish Language)
- Sana: 11.09.2024
- Toshkent Shahri
- To'liq bandlik
Kompaniyaning qaynoq pozitsiyalari
Barchasini ko'rishIsh haqida
Responsibilities:
- Ensuring a high level of customer service for clients using our fuel cards.
- Handling customer inquiries via phone, email, and chat (consultations, troubleshooting, providing product and service information).
- Promptly resolving issues related to fuel card services (card replacement, blocking, activation, changing limits, etc.).
- Collaborating with other departments (logistics, finance, IT) to resolve customer issues.
- Maintaining customer reports and databases.
- Proactively proposing solutions to improve customer experience and optimize service operations.
Requirements:
- 1+ years of experience in customer support (preferably in logistics, transportation, or fuel card sales).
- Excellent communication skills and the ability to handle objections.
- Spanish Proficiency: C1 level or higher
- English Proficiency: C1 level or higher
- Attention to detail, organizational skills, and stress resistance.
- Ability to work with large volumes of information and multitask.
- Proficiency in computer programs (MS Office, CRM systems).
- Basic knowledge of logistics is a plus.
We Offer:
- Competitive salary.
- Friendly team and career growth opportunities.
- Flexible work schedule.
- Training and professional development.
- Office in the city center
Raqobat tahlili
Shaxsiy reyting
Umumiy ko'rilganlar soni: 170 ta
- Imkoniyat kam
- Yaxshi
- Ajoyib
- A'lo
Xavfsizlik bo'yicha maslahatlar
Wejob kompaniyasidan eslatma. Xurmatli mijoz sizni to'g'ridan-to'g'ri ishga qabul qilish bo'linmalari va ishga qabul qiluvchi foydalanuvchilarga ish qidirayotganlarning qonuniy huquq va manfaatlariga zarar etkazuvchi har qanday noqonuniy pul bersang ishga joylayman deganlar yokidam noqonuniy xatti-harakatlarni, shu jumladan, ish qidiruvchilarning hujjatlarini olib qo'yish, ish qidiruvchilarning mol-mulkini undirish va ish qidiruvchilardan mablag'ingizni boshqa siz uchun muhim bo'lgan malumotlaringizni bermang. Ish qidiruvchilarga aktsiyalarga sarmoya kiritishga ruxsat berish va ish qidiruvchilarni boshqa joylarga ko'chib o'tishga undash.Ushbu ishga kirish, boshqa joylarda treningda qatnashish, ish izlovchilarning rezyumelaridan qonun va qoidalarni buzgan holda foydalanish holatlarni sezsangiz darhol Aloqa sahifasidan murojat qilishingizni so'rab qolamiz. Eslatma: Ish beruvchi mijozlar sizdan hali ish boshlamagan vaqtingizdan hech qachon sizni hisob raqamingizni so'rab oldindan (avans) pulini to'lamaydi, yokidam sizni boshqa gaplar aytib sizni kartangizni olishga harakat qilishi mumkin. Iltimos bundaylarga ishonmasligisni so'rab qolardik
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